During lockdown online orders will continue to be dispatched as normal. Please call us on 01656 655122 if you would like to order over the phone. As we’re operating on reduced hours if we don’t answer leave us a voicemail and we’ll get back to you as soon as possible
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Delivery & Returns

Delivery is £5.95 via courier. 

Free delivery on all orders over £50 not valid in conjunction with other discount codes that take your order total below the £50 minimum spend.

Due to the COVID outbreak please allow 14 working days for your order to be dispatched if it contains embroidered items. If the items are in stock they'll be dispatched straight away. If we're missing the size on the shelf this will need to be ordered with our suppliers arrive into us and then be embroidered.

If in doubt and you need something quickly give us a call on 01656 655122 and we can check stocks for you for immediate dispatch.

Internet orders can be exchanged in store, or returned to us in the post (at your own cost) for a refund. We do not offer an exchange service for items returned in the post a new order would need to be placed.

COVID19 update:

Please allow 14 working days for your order to arrive. Our suppliers are working on 3-4 working days to send items to us if we’re missing anything in stock, and items then need to be embroidered. We’re working through orders as fast as we possibly can :)

We cannot guarantee that orders placed online after 20th August will be ready in time for school but we'll endeavour to complete as many orders as possible.

We offer a 28 day exchange/return policy with proof of purchase. Goods must be returned in the condition in which they were sold with tags on.

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